Shipping Policy
At Gradco International, we are dedicated to delivering your order in a timely and efficient manner. We offer both domestic and international shipping to meet your needs. Please review our shipping guidelines below to understand our process:
| SHIPPING METHOD | COST | HANDLING / PROCESSING TIME | SHIPPING TIME | ESTIMATED DAYS OF DELIVERY |
| Standard |
|
03 – 05 Business Days (Mon-Fri) | 05 – 07 Business Days (Mon-Sat) | 08 – 12 Business Days |
| Express | $40.00 | 02 – 03 Business Days (Mon-Fri) | 04 – 05 Business Days(Mon-Sat) | 06 – 08 Business Days |
Standard Shipping: Gradco International order cut-off time is 02:00 PM (GMT-05:00) Eastern Standard Time (New York), Handling time is 03 – 05 business days which is Monday through Friday and Transit time is 05 – 07 business days which is Monday through Saturday, bringing the total estimated days of delivery between 08 – 12 business days.
Express Shipping: Gradco International order cut-off time is 02:00 PM (GMT-05:00) Eastern Standard Time (New York), Handling time is 02 – 03 business days which is Monday through Friday and Transit time is 04 – 05 business days which is Monday through Saturday, bringing the total estimated days of delivery between 06 – 08 business days.
We are delighted to offer international shipping to our customers. We utilize reliable carriers like FedEx to ensure timely and secure delivery. Once your order has been processed and shipped, you will receive a shipping confirmation email. This email will contain a tracking ID which you can use to track your order.
Important Shipping Information
- Accurate Shipping Details: It is the customer’s responsibility to provide accurate shipping information at the time of checkout. Gradco International is not liable for delays or losses caused by incorrect or incomplete addresses provided by the customer.
- Unforeseen Delays: While we strive to deliver your order within the specified time frames, external factors such as weather conditions, customs delays, or other unforeseen circumstances may cause shipping delays. In such cases, we appreciate your understanding.
- International Shipping: We ship worldwide, but please be aware that customs duties and taxes may apply to international orders. These charges are the responsibility of the customer.
Customer Service Support
For any questions or concerns regarding the shipping of your order, please contact our customer service team at info@gradcointernational.com. We are here to assist you.
Disclaimer
Most of our products are made on order and in the case of unavailability of your item, we will ship it directly from our overseas manufacturing premises.
Gradco International reserves the right to update this shipping policy as needed. We encourage customers to review our policies periodically for any changes.